Ijen Crater DMC — agent guide

The numbered cards above show what we package in Ijen Crater; this section explains how each experience actually runs on the ground — the timing, the ticketing, the guiding and the type of client each one suits. Ijen Crater belongs to Java, Indonesia's culture-and-volcano heartland of the Borobudur and Prambanan temples, the Bromo and Ijen sunrises and the capital's MICE capacity. Because Ijen Crater sits in the cool highlands, the calendar favours the dry season from April to October — clear pre-dawn skies for volcano sunrises and firm trails for trekking — while the wet season from November to March turns misty, with views often hidden. Every program below is operated at net rates with transfers and licensed guides included, and the trade desk will combine any of them into half-day, full-day or multi-day modules within 24 hours of your enquiry.

Blue Fire pre-dawn trek

For clients who need to breathe between cities, Blue Fire pre-dawn trek is the answer in Ijen Crater. The experience scales to fitness levels — gentle boardwalk strolls for seniors and families, longer trails for the energetic — and our guides read the group before setting the pace. Mornings are cooler, quieter and better for photography; afternoons suit a slow second visit or a swim where permitted. We bundle entrance fees, transfers and a packed or local lunch into one net figure, and we are honest about the seasonal windows: some months this experience is spectacular, others it simply is not, and we will tell you which.

Every booking for Blue Fire pre-dawn trek sits under the watch of our 24/7 operations desk. If weather, closures or a delayed flight into Via Banyuwangi — 1 h disrupt the plan, the Ijen Crater team re-sequences the day in real time and tells your client what happens next before they have time to worry. You receive a short written note when anything material changes — no surprises in the post-trip debrief.

As an upsell, Blue Fire pre-dawn trek works hardest in combination: pair it with one of the other experiences on this page sharing the same geography and the same vehicle, and the half-day price of each drops while the day reads as a richer product on your itinerary. Our Ijen Crater planners build those pairings daily and will flag the natural matches on the quotation unprompted. Private upgrades, extended dwell time and meal add-ons are itemised separately, so you choose the margin architecture rather than inheriting ours.

Turquoise acid crater lake

Turquoise acid crater lake is the green lung of a Ijen Crater program — the day that balances temples, transfers and pool time with something genuinely wild. We start early: trails, falls and viewpoints are at their best before mid-morning heat, and wildlife is far more obliging at dawn. Park fees are included in our net rates, proper footwear is flagged at booking, and our drivers wait at the trailhead rather than a distant lot. Water levels and trail conditions shift with the seasons, so the operations desk confirms the route in advance and substitutes a strong alternative when nature has other ideas.

Operationally, Turquoise acid crater lake runs from any Ijen Crater hotel with pickup times confirmed the evening before. Arrival is via Via Banyuwangi — 1 h, and with 1 h from Banyuwangi to the trailhead, the excursion day is planned around realistic, GPS-tracked drive times rather than brochure optimism. Your clients get a named driver, a licensed guide where the program includes one, and the 24/7 desk number printed on every voucher.

As an upsell, Turquoise acid crater lake works hardest in combination: pair it with one of the other experiences on this page sharing the same geography and the same vehicle, and the half-day price of each drops while the day reads as a richer product on your itinerary. Our Ijen Crater planners build those pairings daily and will flag the natural matches on the quotation unprompted. Private upgrades, extended dwell time and meal add-ons are itemised separately, so you choose the margin architecture rather than inheriting ours.

Sulphur-miner heritage

Sulphur-miner heritage belongs on every first-time Ijen Crater itinerary, and on plenty of repeat ones too. The site works at two speeds: a 45-minute highlights walk for time-poor clients, or a full immersive visit with a specialist guide for culture-led travellers. We always assign guides licensed for the site and matched to the language of your source market, because the stories are the product here. Mornings beat both the heat and the crowds; tickets and any photography permissions are arranged in advance, and the visit pairs naturally with a nearby lunch stop our team pre-books.

Fit matters: Sulphur-miner heritage suits most profiles, but we will tell you honestly when it does not. Families get adjusted timings and shorter walking loops; honeymooners get the private upgrade and the quiet hours; groups get marshalled logistics with buffer time built in. In Ijen Crater we would rather flag a mismatch at quotation than collect a complaint after travel — that honesty is why agencies keep routing programs through us.

As an upsell, Sulphur-miner heritage works hardest in combination: pair it with one of the other experiences on this page sharing the same geography and the same vehicle, and the half-day price of each drops while the day reads as a richer product on your itinerary. Our Ijen Crater planners build those pairings daily and will flag the natural matches on the quotation unprompted. Private upgrades, extended dwell time and meal add-ons are itemised separately, so you choose the margin architecture rather than inheriting ours.

Sunrise over the caldera

Sunrise over the caldera delivers the defining view of Ijen Crater — the image clients had in mind when they booked. Light decides the visit: we schedule for early morning or the golden hour before sunset, when the panorama is at its richest and the heat at its kindest, and we build queue-beating arrival times into the day sheet. The stop combines naturally with neighbouring sights into an efficient half-day loop, one vehicle and one guide throughout. For photographers we allow extra dwell time; for groups we set a firm, scenic rendezvous point so nobody is hurried off the view.

For agents, the commercial logic is simple: Sunrise over the caldera is contracted at net rates with tickets, transfers and guiding bundled into one line on the quotation. You set your own margin. We confirm availability within 24 hours, issue vouchers your clients can show on a phone, and absorb the small operational hiccups — a late pickup, a weather swap — through the Ijen Crater ground team without bothering you or your client.

Format matters as much as content here. Sunrise over the caldera runs as a join-in departure for cost-conscious FIT, as a private program for families and couples who want the pace to themselves, and as a marshalled group module for series and incentive files in Ijen Crater. The experience is the same; the wrapping and the price point differ, and the desk quotes all applicable formats side by side. Tell us the manifest and the budget band, and the recommendation comes back with reasoning attached, not just a number.

Beyond the headline experiences, the Ijen Crater ground team keeps a longer menu of excursions, private dining set-ups and special-interest programs that never make it onto a public page — golf days, photography mornings, faith-based visits and teambuilding formats among them. If your client brief does not match anything above, describe it to the trade desk and we will build it. And because Ijen Crater sits within easy reach of Jakarta and Yogyakarta, most of these experiences can be woven into a wider Java routing without repositioning hotels every night.

Seasonality decides whether a Ijen Crater program delights or disappoints, so here is the honest month-by-month picture our operations team works from. Because Ijen Crater sits in the cool highlands, the calendar favours the dry season from April to October — clear pre-dawn skies for volcano sunrises and firm trails for trekking — while the wet season from November to March turns misty, with views often hidden. Use it to set expectations at the point of sale — clients forgive weather they were warned about and never forgive weather they were promised away.

January in Ijen Crater

Wet-season Ijen Crater in the highlands: cool and misty around 16–24°C with frequent rain, and summit views often hidden. The year-end spike eases off early in the month; green and quiet, but volcano sunrises are unreliable, so we keep trekking dates flexible. Excursion capacity is managed day by day, with weather swaps decided before clients reach the lobby. Booking note: peak-season cut-offs bite — confirm in writing to protect yourself.

February in Ijen Crater

Still the wet season in Ijen Crater: cool, damp and often cloudy at 16–24°C, with trails harder and some parks closed. A low, green window — clear mornings happen, but we set honest expectations for the dawn viewpoints. Excursion capacity is managed day by day, with weather swaps decided before clients reach the lobby. Booking note: a strong month for series groups — allotments help.

March in Ijen Crater

Wet season easing in Ijen Crater: cool 16–24°C with showers tailing off and the first clearer mornings returning. The highlands are at their greenest and quietest, with the dry trekking season just ahead — a value shoulder window. Hotel materialisation deadlines bite hardest in this window — the desk flags every cut-off date in writing. Booking note: confirm rooms 60–90 days out for this window.

April in Ijen Crater

The dry season opens in Ijen Crater: cool, clear mornings around 15–23°C, firming trails and the volcano-sunrise window beginning. Prime trekking is starting and rates are still keen — an excellent month to sell the dawn programs. Our operations desk re-checks every transfer, flight and boat leg against the live conditions each morning this month. Booking note: rail seats and flights fill before hotels do — sequence transport first.

May in Ijen Crater

Fine dry-season Ijen Crater in the highlands at 14–22°C: cool, clear and excellent for sunrise treks and the volcano viewpoints. Comfortable hiking weather before the peak — book the Bromo and Rinjani permits ahead. On the ground, drivers and guides are confirmed the evening before each program day, whatever the month. Booking note: confirm rooms 60–90 days out for this window.

June in Ijen Crater

Cool, dry Ijen Crater around 13–22°C with crisp clear mornings: superb for trekking and the volcano sunrises, and cold at altitude before dawn. A strong shoulder month with great conditions and fewer trekkers than the peak. Guide allocation tightens in busy weeks, so language requests should travel with the booking, not after it. Booking note: a strong month for series groups — allotments help.

July in Ijen Crater

Peak dry season in Ijen Crater: cool 12–21°C, very clear and the best window for sunrise treks and summit views — cold at altitude, so layers matter. Toraja's funeral-ceremony season runs now; busiest of the year, so book early. Excursion capacity is managed day by day, with weather swaps decided before clients reach the lobby. Booking note: peak-season cut-offs bite — confirm in writing to protect yourself.

August in Ijen Crater

Peak conditions hold in Ijen Crater, 12–21°C: clear, cool and ideal for the volcano programs and the highland culture season. Demand and rates are highest, so confirm permits, guides and lodges well ahead. Vehicle dispatch runs to the season: earlier starts to beat the heat and the afternoon rain, with boat days confirmed against the sea conditions. Booking note: ideal for honeymoon upgrades at shoulder pricing.

September in Ijen Crater

Late peak in Ijen Crater: cool 13–22°C, clear and excellent for trekking and sunrises as the cultural season tails off. A fine window with softening crowds — great views with a little more breathing room. Vehicle dispatch runs to the season: earlier starts to beat the heat and the afternoon rain, with boat days confirmed against the sea conditions. Booking note: rates are keener now; push for value adds.

October in Ijen Crater

Late dry season in Ijen Crater at 14–23°C: cool, mostly clear and still strong for treks and viewpoints, with the last of the firm trails. One of the best value windows before the rains — good conditions, fewer trekkers, lower rates. Our operations desk re-checks every transfer, flight and boat leg against the live conditions each morning this month. Booking note: peak-season cut-offs bite — confirm in writing to protect yourself.

November in Ijen Crater

The wet season returns to Ijen Crater: cool 15–24°C with rising cloud and regular afternoon rain, and summit views growing unreliable. Green and quiet with lower rates; we front-load the dawn attempts and keep flex in the program. Our operations desk re-checks every transfer, flight and boat leg against the live conditions each morning this month. Booking note: peak-season cut-offs bite — confirm in writing to protect yourself.

December in Ijen Crater

Wet-season Ijen Crater in the highlands, 15–24°C: misty, damp and often cloudy, with the year-end spike drawing demand despite the weather. Lush and atmospheric, but trekking views are hit-or-miss — confirm peak-week space early. Hotel materialisation deadlines bite hardest in this window — the desk flags every cut-off date in writing. Booking note: rates are keener now; push for value adds.

Shopping in Ijen Crater

From art markets and craft ateliers to designer boutiques and polished malls, Ijen Crater rewards clients who shop with a little local intelligence — which is what this list provides. Each venue is chosen for genuine quality rather than commission arrangements; Explera takes none. Our guides know which stores stock the real craft — woodcarving, batik, silver, ikat weaving — when each district is at its best and how the tax-free counters work. Build one unhurried shopping window into any program and satisfaction scores rise measurably.

Local markets. markets and crafts in Ijen Crater; ask the trade desk how it pairs with the day programs above. Regional crafts. textiles, woodcarving and souvenirs — our local team confirms timings and holds space on peak dates.

Dining in Ijen Crater

Local kitchens and markets are where Ijen Crater introduces itself, and we treat eating as seriously as sightseeing. Every venue below has been vetted by our ground team for quality first and atmosphere a close second. Guided tastings turn a hesitant first-timer into a confident diner in one evening, and dietary requirements — vegetarian, halal, allergies — are engineered into the route at booking rather than negotiated at the table.

Local specialities. regional dishes of Ijen Crater; ask the trade desk how it pairs with the day programs above. Warung dining. authentic Indonesian fare; ask the trade desk how it pairs with the day programs above.

Wellness in Ijen Crater

Wellness sells in Ijen Crater at every price point, from traditional Balinese massage and herbal jamu rituals to volcanic hot springs and world-class destination spas. The venues below span that range honestly. We pre-book treatments so clients are not disappointed by full schedules, brief spa etiquette in advance, arrange private-pavilion options for couples, and bundle spa credits into honeymoon packages where our hotel contracts make that worthwhile.

Spa & wellness. indonesian treatments and massage — bookable through our desk with transfers timed to your program. Nature & calm. gardens, beaches and quiet — our local team confirms timings and holds space on peak dates.

Entertainment in Ijen Crater

Recreation in Ijen Crater runs from family-safe spectacle to adults-only energy, and the difference matters at the point of sale. Below is the vetted entertainment menu with our candid notes. Tickets are pre-issued, seats are held in the better categories through peak season, and every evening program includes the return transfer — clients step from the venue into a known vehicle, every time.

Cultural performances. ijen Crater dance, music and ceremonies — our local team confirms timings and holds space on peak dates. Local nightlife. bars and beach venues; ask the trade desk how it pairs with the day programs above.

Dietary note for agents: Ijen Crater sits in Muslim-majority Java, so halal dining is the default and effortless; vegetarian and vegan needs are met well in the cities and tourist cores with notice, helped by Indonesia's rich tempeh and tofu tradition. Allergies are flagged to every kitchen and hotel on the route, and our guides handle ingredient translation at the table so clients never gamble on a menu.

These three sample programs show how we typically sequence Ijen Crater for the trade — a tight first-timer format, a complete stay and a regional combination. All are templates, not fixed products: the trade desk re-times, re-prices and re-routes them around your clients flights, budget and pace, and returns a fully-costed quotation within 24 hours.

Classic Ijen Crater — 3 days

The essential first-timer format: arrival, the headline sights and a structured farewell, built around Via Banyuwangi — 1 h.

• Day 1: Arrival via Via Banyuwangi — 1 h — meet and greet, private transfer (1 h from Banyuwangi to the trailhead), hotel check-in and an easy evening orientation walk with dinner recommendations.
• Day 2: Full guided day pairing Blue Fire pre-dawn trek with Turquoise acid crater lake — early start to beat heat and crowds, vetted local lunch, licensed guide throughout and the vehicle on standby all day.
• Day 3: Flexible final morning around Sulphur-miner heritage or free time for the hotel pool, late checkout where contracted, then a timed transfer back to Via Banyuwangi — 1 h against the flight schedule.

Net-rate note: the 3-day format prices keenly because one vehicle and one guide cover the whole program — ask the desk for the per-person tiering at 2, 4 and 6 pax.

Complete Ijen Crater — 5 days

The full destination at a humane pace, with a free day that protects satisfaction scores and invites upsells.

• Day 1: Arrival via Via Banyuwangi — 1 h, private transfer and check-in; sunset welcome moment and a briefing pack with the week mapped out day by day.
• Day 2: Signature day: Blue Fire pre-dawn trek in the morning light, then Turquoise acid crater lake in the afternoon — guide, tickets and lunch all pre-arranged at net rates.
• Day 3: Second excursion day built around Sulphur-miner heritage with Sunrise over the caldera woven in — paced for photography and unhurried stops rather than a checklist sprint.
• Day 4: Free day with optional add-ons: spa time, a cooking class or a guided market morning — each bookable as a same-week module through our desk.
• Day 5: Slow breakfast, a last look at the neighbourhood, then the airport transfer to Via Banyuwangi — 1 h timed against the live flight number by the 24/7 desk.

Net-rate note: five-day programs unlock better hotel tiers — the per-night contract rates improve at 4+ nights in most Ijen Crater properties we hold.

Combination — 7 days with Mt Bromo and Yogyakarta

The regional best-of: Ijen Crater anchored with its Java neighbours Mt Bromo and Yogyakarta, one ground team handling every leg.

• Day 1: Arrive via Via Banyuwangi — 1 h; private transfer, check-in and an easy first evening in Ijen Crater to shake off the flight.
• Day 2: Headline Ijen Crater day: Blue Fire pre-dawn trek plus Turquoise acid crater lake with licensed guide, entrance tickets and a vetted lunch stop included.
• Day 3: Morning at Sulphur-miner heritage, afternoon transfer toward Mt Bromo — luggage handled, same coordinator, scenic stop en route where the road allows.
• Day 4: Full day in Mt Bromo: its signature experiences operated by the same regional team, so vouchers, guides and standards stay consistent.
• Day 5: Onward leg to Yogyakarta with a guided highlight on arrival — the day is built around one unhurried transfer, not two rushed ones.
• Day 6: Yogyakarta at full depth — we pick the two strongest experiences for your client profile and keep the evening free.
• Day 7: Return transfer and departure via the most sensible gateway for the routing — the desk sequences flights so nobody backtracks.

Net-rate note: multi-stop programs are where a DMC earns its keep — one invoice, one coordinator, contracted rates on every leg. Send your dates and the trade desk returns the full costing, hotel options included, within 24 hours.

The same destination sells completely differently to different files, so here is how our team positions Ijen Crater segment by segment. Ijen Crater belongs to Java, Indonesia's culture-and-volcano heartland of the Borobudur and Prambanan temples, the Bromo and Ijen sunrises and the capital's MICE capacity, which shapes who books it and why.

Families in Ijen Crater

Selling Ijen Crater to families is straightforward when the building blocks are right. Start with Blue Fire pre-dawn trek — reliably the day children talk about afterwards — and balance it with Turquoise acid crater lake at a gentler register. We engineer the practical layer agencies cannot see from abroad: car seats on request, early dinner reservations, hotels where a ground-floor room saves a daily pram battle, and a guide who genuinely likes children rather than tolerates them. Free afternoons are deliberate, not gaps; family satisfaction correlates with unscheduled pool hours, and we plan for it.

Honeymoons & couples in Ijen Crater

For couples, Ijen Crater works best as a rhythm of spectacle and stillness. We schedule the headline moments — Sunrise over the caldera, then Blue Fire pre-dawn trek — at the quiet ends of the day and leave the middle unhurried: long breakfasts, spa afternoons, no 7am lobby calls unless sunrise is the point. Private transfers are standard, photography moments are built into the route, and anniversary or proposal staging is arranged discreetly through our events team. Tell the desk it is a honeymoon at quotation; upgrades, amenities and the small ceremonies of welcome follow automatically wherever our hotel contracts allow.

Luxury & VIP in Ijen Crater

VIP files in Ijen Crater run on a different operating system: lead drivers, not just drivers; suite-level hotel relationships; and a single named coordinator who answers within minutes. The experience layer is curated rather than listed — Sulphur-miner heritage arranged privately at the optimal hour, Sunrise over the caldera elevated with special access or expert hosting where it exists. Fast-track airport handling, luggage that moves invisibly, restaurant tables that materialise on sold-out nights: this is what the luxury margin actually buys, and what we evidence in writing at quotation so your client sees the difference before they travel.

Groups & MICE in Ijen Crater

Incentive groups judge a destination in the first hour and the last evening, so our Ijen Crater group programs invest there: airport marshalling with branded signage and zero waiting, and a finale event staged properly — sound, light, dietary-coded banqueting. Between those poles, Blue Fire pre-dawn trek and Turquoise acid crater lake carry the shared-memory moments every incentive needs. We hold group allotments where the hotels make it possible, manage rooming lists through every revision, and put one bilingual project manager on the file from proposal to post-event report. Ask the desk for the group-rate tiering by manifest size.

Adventure & active in Ijen Crater

Adventure sells Ijen Crater to the clients who fall asleep in temples. The active menu runs from soft to serious, anchored by Blue Fire pre-dawn trek and rounded out by Turquoise acid crater lake, with our operations team grading every option honestly so agents never oversell a difficulty level. Safety is the non-negotiable layer: vetted operators, maintained equipment, guide-to-client ratios that hold, and insurance-compatible practices documented for your files. Build one rest day into any active week — recovery is part of performance — and let the desk sequence activities so the hardest day never follows the longest transfer.

Getting there

Ijen Crater is reached via Via Banyuwangi — 1 h, and the transfer logic is simple once it is operated properly: 1 h from Banyuwangi to the trailhead. Explera meets every arrival with a name board, a GPS-tracked vehicle from our own fleet — sedans, vans and coaches scaled to the manifest — and an English-speaking driver monitored against the live flight number, so delays cost your client nothing but the delay itself. Onward connections from other Indonesia regions are sequenced by the trade desk: we will tell you frankly whether an inter-island flight, a fast boat or a private road transfer serves the routing best, and we price each option side by side on the quotation.

Getting around

On the ground in Ijen Crater, we run private cars and vans with English-speaking driver-guides who know the back ways, with fuel, parking and waiting time included so the vehicle stays with the group — essential in Indonesia, where public transport is thin and the sights are spread out. Inter-island flights and fast boats handle the longer legs to neighbouring islands. Local colour — a rice-terrace stop, a market walk, a coffee-plantation tasting — is woven in deliberately where it adds to the story, and for evening outings the same driver returns, which clients notice and appreciate.

Where to stay — areas

Hotel placement in Ijen Crater follows three logics. The town centre puts clients within walking distance of the main sights — practical, lively, best for short stays. The scenic or village edge carries the characterful villas, guesthouses and lodges where couples linger over breakfast. The quiet highlands or outskirts hold resort-style and retreat properties with grounds, suiting families and anyone touring by private vehicle. Inventory tightens in peak weeks, so dry-season and festival dates need earlier commitment — we hold the key properties under contract.

Practical notes for agents

Practical notes for agents: lead times in Ijen Crater run short for ground arrangements — 72 hours covers most standard programs — but peak-season hotel space wants 60–90 days. Vouchers are issued per service and honoured on a phone screen; rooming lists can change up to materialisation deadlines we state plainly at confirmation. Every file carries the 24/7 desk number, every driver is briefed the evening before, and anything that goes sideways is fixed first and reported to you in writing afterwards.

The cool dry season (April–October) is when everyone wants Ijen Crater for the volcano sunrises and trekking, so confirm permits, lodges and guides 60–120 days out — July to September is the peak. The wet season (November–March) confirms comfortably inside 30 days at kinder rates, though summit views are unreliable; build flexibility into any wet-season trek. National peaks — the dry-season high of July and August, the Christmas and New Year spike, the school holidays and the Idul Fitri (Lebaran) period — tighten availability everywhere, Ijen Crater included; add 30 days to every lead time when a program touches them.

Cancellation awareness protects your margin: our standard ground arrangements in Ijen Crater carry humane cut-offs that we state in writing on every quotation, but peak-date hotel space and event tickets often carry stricter, supplier-imposed terms — we flag those lines explicitly so nothing hides in the fine print. Where a client books early and the market softens, we will tell you; repricing honesty is cheaper than a lost partner.

For agencies running Ijen Crater as a programmed destination, series allotments are the lever: committed seat-and-room blocks across a season give you guaranteed space in the tight windows and protected rates when walk-in prices spike. The trade desk builds allotment proposals around your expected volumes, with sensible release-back dates so unsold space never becomes your problem. One conversation in the contracting season saves fifty availability emails in the selling season.

The booking flow itself is built for trade speed: enquiry to fully-costed Ijen Crater quotation within 24 hours, confirmation on your written acceptance, and vouchers issued per service so your clients carry proof of everything on a phone screen. Payment terms are agreed at partnership level rather than per file, deposits scale with how far out the booking sits, and the 24/7 desk owns every confirmed program from the first transfer to the last — which is why late changes are absorbed rather than litigated.

In and around Ijen Crater, we keep tourism's footprint honest: temples, palaces and heritage sites visited at sustainable group sizes and quieter hours, licensed local guides and family-run warungs favoured so spending stays in the community, and itineraries that spread visitors beyond the single famous viewpoint every coach stops at. Nationwide, we honour Indonesian etiquette as policy: temple decorum and modest dress (a sarong at Balinese temples) briefed in advance, respect at ceremonies and Toraja funerals, photography permissions secured first, and overtourism hotspots timed to off-peak hours — anywhere in Indonesia, regardless of what a cheaper supplier offers.

Explera's wider policy travels with every Ijen Crater booking: single-use plastics minimised on our vehicles and boats, licensed local guides on every program because livelihoods matter as much as commentary, and honest pre-trip briefings that turn clients into better guests. We publish these standards to partner agencies because they increasingly win the booking — European and Australian markets in particular now ask, and we would rather you answer with specifics.

For agents, this is sellable substance rather than compliance wallpaper: name the etiquette-first guiding, the community-revenue model and the licensed-guide rule in your Ijen Crater proposals and watch conversion improve with exactly the clients who spend most. The trade desk can supply the wording, the supporting details and per-program specifics for tender documents and sustainability questionnaires on request.